Frequently Asked Questions
Everything you need to know about your EmpireKits order.
What is the quality of your sports jerseys?
We offer premium grade kits made from high-performance, moisture-wicking fabrics designed to replicate the look and feel of professional match-day gear.
How long does shipping take?
Standard shipping typically takes 7-14 business days. You will receive a tracking number via email as soon as your order is dispatched from our warehouse.
Can I customize my kit with a name and number?
Yes, we offer professional heat-pressed printing for both star players and custom names. Simply select the 'Custom' option on the product page.
What is your return policy?
We accept returns within 30 days of delivery for unworn items with tags attached. Please note that custom-printed jerseys cannot be returned unless there is a manufacturing defect.
How should I wash my EmpireKits jersey?
To preserve the quality of the fabric and printing, we recommend washing your kit inside out in cold water and hanging it to dry. Avoid using a tumble dryer.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.