Returns & Exchanges
At EmpireKits, we want you to be fully satisfied with your gear, which is why we offer a 30-day return policy on all unworn and unwashed sports apparel. If your kit doesn't fit or meet your expectations, our streamlined process ensures a quick exchange or refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all tags attached to ensure they are protected during transit and eligible for a full refund.
Ship It Back
Print the prepaid shipping label provided via email, secure it to your package, and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse team inspects the returned kit, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing